GBD-CONSULTANCY

 

 

 

 

 

 

CONSULTANCY

GBD-Consultancy provides comprehensive, advisory, management and recruitment solutions for all manner of bespoke and high-end hospitality environments. We have experience in consulting for Palaces, Private Households, Private Yachts and Luxury Aircraft services.

 

Your Consultancy Team

GBD-Consultancy brings together an elite group of established leaders from the world of private households and high end commercial hospitality to provide employers, operators and stakeholders with practical and creative solutions to a wide array of client requirements. Our handpicked consultants bring experience, unique knowledge and diversity to every project, allowing us to present workable solutions for even the most complex of scenarios.

DENIS GRUHIER

DIRECTOR OF PROJECT

A French national, brings with him over 35 years of hospitality experience at the top of the industry. After opening the first Palazzo Versace on the Gold Coast, Australia, he has Read more..

A French national, brings with him over 35 years of hospitality experience at the top of the industry. After opening the first Palazzo Versace on the Gold Coast, Australia, he has held regional roles at dynamic hotel chains in Europe, North and South America, the Caribbean as well as Asia. He led a world top 10 business hotel (Dusit Thani) and played a significant role, leading a team focused on the creation and launch of a new hotel brand (Red by Cinnamon). A multilingual who is fluent in French, English, Spanish and German, he holds several professional degrees and certifications.

Pamela

PAMELA SPRUCE

ON-BOARD AIRCRAFT SERVICE

Offering many years of hospitality experience in: Human Resources, Housekeeping and Staff Training. Until 2013 she was owner and CEO of Australian Butlers Pty Ltd, Read more..

Offering many years of hospitality experience in: Human Resources, Housekeeping and Staff Training. Until 2013 she was owner and CEO of Australian Butlers Pty Ltd, an Internationally recognised and government accredited company specialising in hospitality training and private staff placements.  Since selling her business in 2013, Pamela now operates as a consultant and trainer focusing in private service training for residential properties, exclusive resorts & Aircraft Service. Pamela believes communication is the key to exceptional service and is herself an excellent communicator and motivational speaker. In 2009 she was honoured with an Australian Tourism and Training Award for ‘Excellence in Training and Contribution to the Nation’. Pamela is a vice president of the International Institute of Modern Butlers.

FRITZ BANGERT

HR DIRECTOR

A world recognised Human Resource mentor, who focuses on growing organisation competence through building and utilising individual and team capabilities. Read more..

A world recognised Human Resource mentor, who focuses on growing organisation competence through building and utilising individual and team capabilities. His expertise has been developed in the luxury hospitality industry and, complimented by academic studies in vocational and adult education and knowledge management. Working across different cultures and countries enables him to effectively engage with people from a wide variety of backgrounds. Past engagements include work in Europe, Australia, Sri Lanka, Maldives and Thailand. Working seven years for Jumeirah Hotels in the United Arab Emirates included special projects in Kuwait, Shanghai, New York and London.

LIZ SMITH-MILLS

FIH MIBCSc

HOUSEKEEPING CONSULTANT

A founder member and acting chair of the Yorkshire branch of The UK Housekeeper’s Association, and A Fellow of the Read more..

A founder member and acting chair of the Yorkshire branch of The UK Housekeeper’s Association, and A Fellow of the Institute of Hospitality & a former Chair and currently Vice-Chair of the Institute’s Yorkshire branch, Liz's Hospitality career spans over 35 years. Working in renowned 4* and 5* properties, across all hotel departments, but specialising in: Housekeeping; Training; Mystery Guest Inspections and assisting with new openings in prestigious properties including: Sandy Lane; Barbados; The Grand Hotel in Dubai and Coworth Park (Part of The Dorchester Collection). Her expertise has been recognised with a Hotel Catey Award, and she was also named in The Top 100 most influential woman in “Hospitality, Travel, and Tourism Industry” at the Inaugural awards at The Savoy. Liz also represents the British Institute of Cleaning Science as an Industry Expert, and is a regular attendee of the International Executive Housekeepers Association.

LESLEY SKILT

HOUSEKEEPING CONSULTANT

With a hospitality career spanning 40 years, offering a specialism in Housekeeping, she has also held the role of General Manager and worked in the Human Resources Read more..

With a hospitality career spanning 40 years, offering a specialism in Housekeeping, she has also held the role of General Manager and worked in the Human Resources & Training departments of properties renowned for the high level of service offered to their guests. These include: The Dorchester; Chewton Glen; K Club Barbuda; Hotel du Vin & Malmaison and Coworth Park, where she was chosen to oversee the level of comfort offered to both Royal and VIP guests. In addition to her proven hotel experience, Lesley was honoured to be employed as Housekeeper to Their Majesties, King Hussein and Queen Noor of the Hashemite Kingdom of Jordan. Lesley has written and implemented standards, procedures and housekeeping manuals for multicultural teams, and with Liz Smith-Mills, she promoted the Housekeeping Olympics, with the goal to encourage improved communication and greater team-play between housekeeping staff and involvement with the hospitality the industry. Lesley’s dedication and expertise in Housekeeping has been recognised with a Hotel Catey Award.

 

AMY MORISON

FOOD & BEVERAGE SERVICE

Since graduation from Charles Stuart University in Australia with a BA in Communication, and gathering a wide range of experience in hospitality Journalism, copy-writing, Read more..

Since graduation from Charles Stuart University in Australia with a BA in Communication, and gathering a wide range of experience in hospitality Journalism, copy-writing, food journalism and professional expertise in photography, Amy has been responsible for the creation, layout and presentation of a wide range of hospitality documents and printed publications, including hotel and restaurant manuals, SOPs, through to cook books and editorial review of food related websites. Amy comes with an innate passion for deluxe Hospitality and Service, combined with well-practiced knowledge of word-processing and complementary technical skills.

CYRILL STEGMANN

FOOD & BEVERAGE SERVICE

With more than 2 decades of high-end hospitality experience, Cyrille offers solid Front-of-House, F&B Service, Operations and Project Management Experience gathered at Read more..

With more than 2 decades of high-end hospitality experience, Cyrille offers solid Front-of-House, F&B Service, Operations and Project Management Experience gathered at establishments renowned for the level of service they offer their guests. Working primarily in The Middle East, Far East and Africa. He has held senior roles at: Naladu in the Maldives; Al Maha in UAE; and the Turnberry in Scotland. By putting in place the right procedures and policies, followed by the implementation of staff training & development, Cyrille helped guide six resort projects in the UAE, South Africa, Tanzania and Vietnam to successful openings.

 

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