Deputy Head Housekeeper, Private Estate, London

£30,000

 

The Deputy Head Housekeeper is expected to report directly to the Deputy House Manager/House Manager, and manage a large number of staff on a daily basis to ensure the day to day running of a premier private estate. The Head Housekeeper is expected to work with the other members of the management team to deliver the highest level of service to the Principals.

JOB REFERENCE

#2311

SALARY

£30,000

LOCATION

Highgate, UK

POSITION

Head Housekeeper

CURRENCY

GBP

START DATE

05-Nov-2017

ACCOMMODATION OFFERED

No

LOOKING FOR COUPLE

No

HOUSEHOLD TYPE

Professional / Philanthropist

PERKS

Meals and uniforms supplied

Occasional travel within London and overseas

EXPERIENCE

5+ years

LANGUAGE

English

DRIVING LICENCE

No

PREFER NON SMOKER

No

VALID DBS

No

Roles and Responsibilities

You will be expected to be hands on and lead by example if appropriate to the situation. You will be expected to have extensive experience in the following areas:

  • Management of a full house team to the highest level of personal service to the Principals.
  • Support budget and resource management plans to include events and private functions.
  • Circulate throughout all service areas, bars, spa and rooms to ensure all service standards and operational flows are well maintained but never intrude the privacy of the Principals, their Family and Guests.
  • Liaison with Facilities Management to ensure house performance is flawless.
  • Support consumables requests with other departments and agree delivery times and liaise with security on delivery access.
  • Constantly review housekeeping standards and future materials that may be used in conjunction with environmental concerns.
  • Continuous update of standards and cleaning regime manual for staff to follow detailing products used on different finishes as well as risk assessments.
  • Ensure that all staff are performance managed and regular reviews identify areas such as personal and professional development and continuation training.
  • Assist in managing and controling staff rosters and time management and recruitment.
  • Good understanding of working with state of the art systems.
  • Wardrobe management for Principals to ensure all choices and seasonal requirements are met.
  • Laundry management and linen inventory
  • Care and maintenance of high end items such as clothes and jewellery.
  • Stock control & financial management.
  • Event management experience.
  • Excellent team building skills.
  • Exceptional attention to detail.
  • To be flexible with working hours and adaptable to change. Must be flexible to work weekends and Bank Holidays.  Time will be given in lieu when overtime is worked..   
  • Ensure Health and Safety guidelines are followed and staff are trained and aware of their responsibilities

 

Entry Requirements

 

Qualifications and Education Requirements

The Head Housekeeper is expected to have worked at the highest level of service either within the hotel industry or private house for UHNWI. The Head Housekeeper is expected to work in partnership with the other members of the management team to deliver the highest level of service, cleanliness and house performance. It is expected that the Head Housekeeper will train, support and enhance the knowledge and skills of their team, to help develop the staff and encourage them to deliver even higher standards. Qualifications such as diplomas, NVQ’s , SVQ’s or hospitality management qualifications are preferable. There are no language requirements for this role apart from English.

Preferred Skills

  • IT literate to include Excel
  • Performance Management and Training experience
  • Housekeeping qualifications
  • Health & Safety qualifications, NEBOSH, IOSH or equivalent.
  • Risk Assessments and method statements.

Additional Notes

This is a demanding and high pressure role running a private estate at 7* level. This role would best suit someone who is at the very top of their discipline and wants to take themselves and their team to the next level. The investment in this person and their team is a reflection of the value placed on the staff by the Principals, and this level of ownership comes with the salary range and benefits you would expect for such a prestigious post.

 

Email a friend

close

Job has been sent to your friend!

Thank you for the share!

close
Thank you popout

Make an Enquiry

close

Thank you for your application

we will be in touch in 3 working days

close
Thank you popout
 

SIGN UP FOR VACANCY ALERTS

 Be the first to hear about new vacancies advertised by Green Baize Door