Housemanager / Butler | Cairo Egypt

Negotiable. Circa GBP 80,000/90,000 per annum gross.

 

This role has been filled by Green Baize Door!

We have an immediate opening for an experienced House Manager / Butler for a large Private 4-storey residence, sitting in 3-acres of manicured gardens in Cairo, Egypt.

The role requires a qualified and skilled candidate who is familiar and naturally focused on Housekeeping & Service delivery, but who also understands the importance of working co-operatively with the heads of all other departments, including: Maintenance, Landscaping, Transport and Administration etc - to ensure the highest level of service and aesthetics are maintained and delivered across the whole property.

The House Manager must be hands-on, a proven communicator, and able to work enthusiastically with a multi-cultural team. They will be: service-focussed to their core, meticulous, discreet, extremely well-presented, professional in their outlook, with an advanced understanding of the rules of household protocol and etiquette, accustomed to working in a formal environment, with an understanding of the ways of foreign lands, with proven longevity & credible work experience gathered in high profile, respected private estates, and/or Ambassadorial, Presidential,  Royal Households. 

The Housemanager / Butler will be hands-on in their nature, playing an active part in daily service delivery, while ensuring the smooth running of the whole residence which employs approximately 60 members of staff (split roughly 50/50 between the house and gardens/transport).

As housemanager, they will answer directly to The Principals.

JOB REFERENCE

#9316

SALARY

Negotiable. Circa GBP 80,000/90,000 per annum gross.

CURRENCY

GBP

LOCATION

Cairo, Egypt.

POSITION

Housemanager / Butler

ACCOMMODATION OFFERED

Yes

LOOKING FOR COUPLE

No

TYPE OF HOUSEHOLD

Mansion, Titled Family, Professional / Philanthropist, Formal Household

PERKS

  • A car, fuel and a dedicated driver
  • 30 days holiday + flights home
  • Health and Travel insurance
  • Local Mobile Phone

EXPERIENCE

15+ years

LANGUAGE

Native English

DRIVING LICENCE

No

PREFER NON SMOKER

Yes

VALID DBS

Yes

Roles and Responsibilities

Principal Duties & Responsibilities:

  • Overall management & upkeep of the residence and grounds
  • Housekeeping: plan, monitor & supervise the team.
  • F&B: overall management of the depts including provisioning, liaising with F&B outlets & stock control.
  • Events Management.
  • Record keeping/ inventories
  • Maintaining household accounts.
  • Providing traditional butler duties.

 

Housekeeping Duties

  • Oversight for ensuring highest standards of cleanliness, room preparation, and presentation across the estate, ensuring guest rooms, public space, and communal areas
  • Manage and maintain a team of highly motivated and trained staff that continually strives for excellence in service.
  • Develop rotas and resource schedules, to ensure housekeeping team is able to deliver outstanding service
  • Ensure staff understand cleaning requirements of different surfaces and provide training as required to ensure all areas are properly presented and maintained.
  • Ensure Health & Safety compliance standards are met and adhered too. Implement safety standards and develop procedures to ensure compliance where necessary, and ensure general housekeeping procedures and training checklists are in place.
  • Identify and report damage, faults, and other related issues to the maintenance department (Facilities Management) to ensure proper upkeep of assets.
  • Monitor Housekeeping inventories to ensure adequate stock is maintained
  • Control budgets effectively, providing billing summaries on a regular basis and coordinate with vendors and suppliers to ensure focus is on cost savings versa quality of products.
  • Co-ordinate purchase, supply of materials, equipment and services through liaising and negotiating with suppliers, and by ensuring the accurate reconciliation of goods and services against invoices.
  • Advanced knowledge of housekeeping processes and care procedures are needed to maintain the multitude of different hard and soft finishes

 

Butler & Service Duties:

  • Very high-end service and F&B experience (No exceptions).
  • Oversight for Formal Service delivery & training of service staff.
  • Provide a courteous, attentive, and consistent level of service
  • Respond promptly and efficiently to any requests or complaints.
  • Oversight for Flower arrangements & decorative installations.
  • Personal Assistant duties and diary management may be required on occasions
  • Valeting and overseeing Wardrobe maintenance, packing, and unpacking

Accommodation

  • An apartment a short distance from the estate
  • All utilities covered

Entry Requirements

  • High level co-ordination skills, well-organised, with a natural eye for  attention to the details.
  • Advanced leadership skills, a team player, a positive attitude, able to work well under pressure, who enjoys work related tasks
  • An outgoing, social and a cheerful disposition
  • Comprehensive knowledge of Safety and Hygiene practices and regulations.
  • A problem solver, able to find solutions to the problems which inevitably arise
  • able to remain calm and unflustered
  • naturally able to maintain good relationships
  • Able to demonstrate in-depth knowledge of what it takes to deliver exemplary hospitality and service.

 

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