We are looking for an exceptional Head Housekeeper for our client's Scottish lodge, who will ensure that it is always maintained and presented to the highest standard.
The Lodge must be kept in a state of permanent preparation for occupancy, allowing for family/guests to arrive at a moment's notice. It is, therefore, essential that the housekeeper ensures readiness, through organised, rotational and systematic cleaning routines, along with keeping on top of external workers brought in to oversee general maintenance, so that housekeeping can guarantee last minute preparation is limited to installing flowers and making beds with freshly laundered linens!
£30,000 to £38,000 DOE
Berwickshire / TD11
TYPE OF HOUSEHOLD
Mansion, Titled Family, Rural Location
Roles and Responsibilities
General Responsibilities | during family visits
- Uniform to be worn at all times whilst on duty when family and guests are present.
- Cleaning, vacuuming and laying the fires within the Lodge while estate gardeners to supply the fire wood to be distributed within the Lodge accordingly.
- Laundry, Boot Room, Gun Room, Drying Room (and associated areas) to be kept clean and tidy at all times.
- Ordering and arranging flowers as required.
- Keep an eye on the flower arrangements and houseplants. Ensure that there are no spillages. Water, deadhead, replace as required.
- Laundering as follows:
- Family and guest laundry.
- Bed and table linen.
- To take clothes/linen to the dry cleaners as instructed.
- Bed linen should be changed at least every four days or more frequently when necessary, and on changeover of guests.
- Turn down procedure when family/guests in residence:Curtains closed, lights on and beds turned down.
- When family in residence bottled water to be placed in suites and replenished as and when required (sometimes twice daily).
- Driving for family, guests, shopping and other Estate duties as required.
- Shopping as required. Supplies and store control in the Lodge. Maintaining adequate stores of all household consumables and food products.
- Table service – kitchen assistant and helping the Butler as required.
General Responsibilities | between visits
- Maintain a programme of thorough, regular, ‘Spring Cleaning’ throughout the Lodge.
- Polish the wooden floors with the help of the Housemaid(s) and Butler/House Manager
- The cleaning of the inside of the windows including their thresholds.
- Instruct the window cleaner to come as and when required to do the exterior of the Lodge.
- Organise the chimney sweep on an annual basis (at the beginning of August).
- All taps should be turned on and run and toilets flushed once a week.
- Clean fridges and freezers.
- Ensure the cleaning products and toiletry store rooms are sufficiently stocked. Stock control record to be updated on a monthly basis.
- Any breakages and damages to items from the household should be reported to the Butler/House Manager and recorded in the Damages and Repairs Book.
- Monitor the house perimeter and ensure that paintwork and window ledges are kept clean and cobweb free and that path ways are swept and tidy at all times.
- General upkeep of the interior of the Chapel, including the cleaning and care of priests’ vestments and altar accessories (Church plate, linen, silver, etc). Ensure a sufficient supply of candles is maintained.
- Farmhouse – The Farmhouse should be kept clean and tidy at all times as use for overflow / additional staff accommodation.
- Lunch Hut – The Head House keeper will ensure that the Lunch hut is clean and tidy, fire is working and fire wood available prior to the shoot season in August.
- The Castle must be hoovered and dusted on a weekly basis with all taps, toilets and baths run on a weekly basis. Deep cleans will be required before occupation / lets.
- Training can/will be given if required to develop the necessary skills to ensure that tasks are carried out to expectation.
- These notes are intended to be used only as a general guide. Certain circumstances will require that working methods are adjusted.It is necessary that the Housekeeper have a good close working relationship with the Butler/House Manager.
A beautiful 3 bedroomed semi-detached cottage near the main lodge - all bills found
- Candidates must show a progressive career path gained in housekeeping and the hospitality industry and must also have held a similar supervisory or management position in a deluxe hospitality work environment for at least 3 years.
- Candidates must show longevity in their previous positions
- Candidates must present excellent references which can be verbally checked
- Candidates must present or be happy to undergo a DBS check
- Candidates must have a valid driving licence