Senior Housekeeper | London

£35,000 to £45,000

 

A 'Hands-On' Senior/Head Housekeeper is required to take charge of a small house-keeping team, to ensure the perfect day-to-day presentation of an interior designed home in Highgate, North London. 

The Senior/Head Housekeeper is expected to work with the other members of the team and is required to be hands-on, candidates must be the type that enjoy: leading by example and taking the necessary time to deliver the highest levels of service possible. 

Working 5 days and 48 hours per week, candidates must be flexible with working hours and adaptable to change. Operating 2 shifts, the early shift starts at 08:00 and the late shift finishes as 20:00. Candidates must be flexible to work weekends and Bank Holidays. Time will be given in lieu when additional hours are worked.

JOB REFERENCE

#5222

SALARY

£35,000 to £45,000

CURRENCY

GBP

LOCATION

Highgate London

POSITION

Senior/Head Housekeeper

ACCOMMODATION OFFERED

No

LOOKING FOR COUPLE

No

TYPE OF HOUSEHOLD

Professional / Philanthropist, Formal Household, City Based

EXPERIENCE

5+ years

LANGUAGE

English / Russian would be an advantage

DRIVING LICENCE

No

PREFER NON SMOKER

Yes

VALID DBS

Yes

Roles and Responsibilities

Potential applicants are invited to consider the following points very carefully, as they will be expected to exhibit:

Housekeeping

  • A hands-on approach to housekeeping duties and an exceptional eye for detail
  • Advanced knowledge of the appropriate care procedures needed when cleaning and caring for all hard and soft finishes
  • Advanced knowledge of the appropriate and correct use of cleaning materials 
  • The ability to care for bedroom suites, changing beds and replenishing linens etc
  • The ability to present rooms to their best advantage, to make them as inviting as possible, by: pumping-cushions, draping curtains correctly, using approved room sprays and scented candles, ensuring cut flowers are nicely arranged and the water in vases is sparkling clean etc etc
  • The ability to undertake lady’s maid duties; to include caring for clothes, running baths, dressing and delivering trays to bedroom suites
  • Packing and unpacking luggage as requested
  • Ability to continuously review housekeeping standards and cleaning materials used, while researching and exploring options that minimise environmental concerns
  • The ability to anticipate the needs of The Principals and their guests, to make their home as comfortable and attractive as possible
  • Update family information records.

 

Laundry & Garment Care

  • Knowledge of the laundry, including washing, sorting, pressing, spot cleaning along with dry-cleaning awareness
  • Knowledge of wardrobe management, caring for high end materials and designer garments and accessories
  • Ability to oversee a garment inventory and then keep it up-to-date

 

Management Duties

  • The ability to lead by example, and showing the ability to encourage team members to strive to deliver the highest levels of service possible
  • The ability to oversee staff continuation training and personal development 
  • Excellent team building skills
  • Knowledge of stock control
  • Ensure Health and Safety guidelines are followed, and staff are aware of their responsibilities

Entry Requirements

  • The Senior/Head Housekeeper is expected to have worked at the highest level in either deluxe hotels and/or the private homes of a UHNWI 
  • The Senior/Head Housekeeper is expected to work in partnership with the other members of the management team to deliver the highest level of service, cleanliness and performance 
  • It is expected that the Senior/Head Housekeeper will train, support and enhance the knowledge and skills of their team, to help develop the staff and encourage them to deliver even higher standards 
  • Qualifications: such as diplomas, NVQ’s , SVQ’s or hospitality management qualifications 

Eligibility

Preferred Skills

  • Able to use Word, Excel
  • Performance Management and Training experience
  • Housekeeping qualifications
  • Health & Safety qualifications, NEBOSH, IOSH or equivalent
  • Be able to translate Risk Assessments and Method Statements into the work place 

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