Senior Housekeeper

£26,000 - £30,000, depending on experience

 

A hands-on, lead-from-the-front, self-motivated, responsible and experienced Senior Housekeeper is required for a significant residential property in Knightsbridge.

The high specification, light colours and interior design, which include the use of fragile materials and fabrics, will make this a challenging but rewarding role.

The Senior Housekeeper and housekeeper(s), will be responsible for maintaining and caring for the property to such a standard as to ensure perfection at all times.  This will include managing the day-to-day cleaning and presentation of the residence, so will require someone who can draw on an existing knowledge of care procedures to use on fine fabrics, finishes and furnitureso so that only the appropriate and specified products and methods are used.

A consistent and meticulous eye for detail is prerequisite, along with the ability to enthuse and motivate the team to strive for perfection.

Liaising with the family, the House Manager and Private PA, you will have the authority and expertise to train, motivate and supervise staff and be able to run the household in the absence of the House Manager. 

With perfect English, you will be able to communicate articulately with contractors and suppliers, enabling the property to be in a constant state of readiness.

The household varies from being a very busy family home with numerous VIP guests, to periods of downtime when the property is unoccupied. Therefore, it is essential that cleaning and maintenance are managed to exacting standards in anticipation of this. Under the supervision of the Senior Housekeeper, the necessary work will be completed as required, utilising a thorough and carefully managed rotational cleaning and maintenance scheme.

The family travels frequently and, although the position will be a London based, five day week, longer hours/weeks and some weekends will be required when the family are in residence.   

Previous hotel and/or Yacht experience would be an added bonus.  

“Our client is  an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

JOB REFERENCE

#2694

SALARY

£26,000 - £30,000, depending on experience

CURRENCY

GBP

LOCATION

London

POSITION

Senior Housekeeper

ACCOMMODATION OFFERED

No

LOOKING FOR COUPLE

No

TYPE OF HOUSEHOLD

Mansion, Professional / Philanthropist, Formal Household, City Based

EXPERIENCE

5+ years

LANGUAGE

English

DRIVING LICENCE

No

PREFER NON SMOKER

Yes

VALID DBS

Yes

Roles and Responsibilities

JOB DESCRIPTION

DAILY DUTIES:

  • Un-lock the doors as necessary
  • Switch on or off the lights/flood lights as necessary
  • Whilst opening-up check light bulbs and replace
  • Make a thorough walk-about of the buildings to ensure that everything is in order
  • Low-level dusting: furniture / picture frames / skirting boards / dado- rails / banister & balustrades.
  • As rooms are cleaned, the windows should be opened (if weather permits) to air the room; sills and thresholds should be wiped clean as required
  • Note any maintenance problems, make recommendations, and take appropriate action to put right.
  • Monitor pest infestation; act accordingly and report severe incidences
  • Ensure all Fire, Security and CCTV systems are fully operational
  • Work areas should be left in a tidy and correct fashion at the end of each working day
  • Ensure that the house is properly locked up at the end of each day

 

WEEKLY DUTIES:

  • Ensure automatic timers that control lights and water systems etc are correctly set
  • All flooring: should be vacuumed / mopped / buffed as appropriate to the surface
  • Ensure that any houseplants receive adequate water and care. Please ensure that staff are careful to avoid water spillage
  • All taps and water appliances should be run, to ensure that water is running clean, and that siphons are full (to avoid bad smells rising). Leave the plugs open in baths and wash basins during periods of absence
  • Bathroom taps and fittings should then be cleaned as per the instruction of the maker; if this is unknown investigate the correct care procedure with the supplier
  • Turn on all lights and ensure that light bulbs are replaced as required
  • Sweep outside terrace areas & wipe outside furniture
  • Wind and set clocks including digital to correct settings
  • Check all   appliances are working i.e. stoves, dishwashers, stereo, washing machines, refrigerators, freezers, televisions, audio /visual equipment, AC &heating etc
  • Maintain an inventory of cleaning & household products and ensure that stocks are maintained above minimum levels

 

JOBS TO BE DONE MONTHLY

  • Windows should be cleaned both inside and outside sills
  • Where not contracted by a specialist contractor ceiling lights should be dusted and cleaned as required
  • High-dusting: curtain pelmets / curtains / cornices / ceiling ventilators / air-conditioning vents / bookcases / and bed drapes (a vacuum set at its lowest suction level is the most appropriate for most of these tasks)
  •  Silver ornaments should be polished using quality silver cleaning foam or liquid polish
  • Brass and copper items need to be cleaned with the appropriate products on a regular basis
  • Clean refrigeration and beverage storage facilities
  • Clean all outside garden furniture as appropriate

 

JOBS TO BE DONE TWICE ANNUALLY

  • Move heavy furniture so that floors and skirting, which are normally hidden, can be cleaned
  • Defrost and wipe clean freezers
  • A full and thorough inventory check

 

KITCHEN & STORES

  • There is an adequate supply of mineral water, soft drinks & mixers
  • There is an adequate supply of snacks, dry stores, cleaning materials etc

 

GARDEN TERRACE

  • The Garden is managed by a Contractor who is responsible for the general maintenance and this should be monitored

 

FOUNTAINS

  •  Ensure that any pumps which operate any fountains and pools are correctly maintained and kept in good working order
  • Empty and clean any fountains and pools as and when required

 

CLOSING DOWN (after a visit)

  • Empty fridges and clean as required
  • Remove cut flowers, clean vases and put away
  • The cushions for the outside furniture should be stored in a dry place; if it is deemed necessary the cushions should be wrapped in plastic
  • Systematically open cupboards and chest of drawers, empty of the contents,  clean the insides of the units and then tidily re-arrange the contents; check that nothing needs to be cleaned/pressed &/or washed before being re-stored
  • Kitchen and Pantry: Remove items cupboard-by-cupboard, clean and polish, replace in an organized fashion. Polish glass fronted cabinets

 

FIRST AID BOX: Please ensure that there is a fully stocked First Aid Box which includes: bandages, plasters, antiseptic creams, headache pills and creams and/or sprays for burns. It would also be helpful if written contact details and locations for the nearest Hospitals, Doctor’s surgery and clinics were left inside the first aid box.

 

 

 

 

 

 

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